The role involves workforce scheduling, managing real-time performance, and optimising resources to meet demand and service levels within the contact centre.
The ideal candidate should have experience in contact centre resource planning, strong analytical skills, and advanced Excel capabilities.
This position offers hybrid working in Leeds with a salary of £26,000 plus a 10% bonus and various employee benefits.
Drive quality across digital platforms by shaping automation strategies, developing scalable testing solutions, and ensuring high-quality software delivery.
Ideal candidates will have hands-on automation expertise, technical leadership skills, and experience in Agile environments.
This full-time role is based in Leeds, offers a collaborative Agile environment, and involves mentoring opportunities in automation testing.
Join a vibrant team delivering exceptional customer service by preparing and serving top-quality burgers and fries, contributing to an unforgettable festive experience.
Ideal candidates should possess a passion for hospitality, strong communication skills, and a willingness to learn in a fast-paced environment.
Fixed-term contracts until 31st January 2027 with competitive pay, paid breaks, free meals during shifts, and numerous employee perks and rewards.