The role involves workforce scheduling, managing real-time performance, and optimising resources to meet demand and service levels within the contact centre.
The ideal candidate should have experience in contact centre resource planning, strong analytical skills, and advanced Excel capabilities.
This position offers hybrid working in Leeds with a salary of £26,000 plus a 10% bonus and various employee benefits.
As a Service Colleague in food services, you'll enhance customer experience by preparing food, managing till operations, and ensuring a welcoming environment.
The ideal candidate will be customer-focused, a reliable team player, and eager to learn in a fast-paced setting.
This part-time role requires afternoon shifts in Leeds, offering £13.10 per hour on a permanent basis.