Support the complaints process, ensuring records are accurate and customers receive timely responses while helping improve systems and processes.
Ideal candidates should have administrative support experience, attention to detail, excellent communication skills, and a customer-focused approach.
This is a temporary part-time role (30 hours), based in Leeds with a focus on flexible working while offering opportunities for professional development.
The role involves providing comprehensive administrative support to the clinical team, managing prescriptions, and ensuring compliance with key performance indicators.
The ideal candidate should have strong organisational skills, experience in healthcare administration, and the ability to liaise effectively with various stakeholders.
This full-time position is based in Harrogate with occasional travel to other hubs, offering a supportive environment and training opportunities.