Manage Stage 2 complaints ensuring thorough investigations and fair resolutions, while keeping customers informed throughout the process.
Ideal candidates should have experience in investigating complaints, preferably in social housing, and possess strong communication skills.
This is a fixed-term role based in Leeds with a focus on improving customer service, offering regular support and development opportunities for the team.
Join our Integrated Neighbourhood Teams to deliver high-quality care, enabling early hospital discharge and reducing admissions through holistic, patient-focused support.
Ideal candidates will be dynamic, passionate nurses with experience in multidisciplinary collaboration and strong communication skills.
This role is based in Leeds, requiring a full driving licence; ongoing education and career progression opportunities are offered.
Join a highly skilled multidisciplinary team to provide patient-centred imaging for vulnerable children, focusing on paediatric X-ray and fluoroscopy.
The ideal candidate will have experience in paediatrics, be motivated, compassionate, and possess strong collaborative skills.
This full-time role is located in Leeds, with rotations through adult X-ray departments, offering opportunities for professional development in a dynamic environment.
Provide efficient secretarial support within the Trauma & Orthopaedics department, enhancing patient care and experience across their treatment pathways.
Ideal candidates will possess excellent organisational, communication, and administrative skills, and must work well under pressure.
This role is based in Leeds, with regular team collaboration, and offers full-time hours within a busy healthcare environment.
Manage and investigate Stage 1 complaints, ensuring fair resolutions while enhancing customer service and identifying improvement opportunities.
Ideal candidates have experience in customer service, strong communication skills, and a commitment to empathetic resolutions.
This full-time role is based in Leeds, offering a permanent position with opportunities for service development and a positive complaint-handling culture.