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- The role involves workforce scheduling, real-time performance monitoring, and optimising resources to meet customer demand and service levels.
- The ideal candidate has experience in workforce planning within a contact centre, strong analytical skills, and advanced Excel proficiency.
- This is a hybrid position based in Leeds, offering a salary of £26,000 plus a 10% bonus and a collaborative working environment.
- Monitor and assess customer interactions to ensure adherence to quality standards and regulatory compliance.
- The ideal candidate has 2+ years in Quality Assurance, with strong analytical skills and excellent communication abilities.
- This hybrid position is based in Leeds, offering a salary of £28,548 plus benefits including a 10% annual bonus.
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Log...
About your new companyAs a supplier for the provision of maintenance trades and support operatives to HM Prisons, Hays is seeking to recruit Prison Security Escorts/Contractor Escorts for HMP Leeds. This is an exciting opportunity to work within a prison environment and can often create opportunities to apply for permanent opportunities. The post i...
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Log...
Join the RAC as a Roadside Technician and solve problems that keep people moving. As a Roadside Technician, you'll benefit from: £36,400 base salary with a realistic OTE of £61,000, with top performers earning significantly more through bonus and enhanced overtime rates. Starting and finishing on your driveway, with demand-led shifts ave...
Join the RAC as a Roadside Technician and solve problems that keep people moving. As a Roadside Technician, you'll benefit from: £36,400 base salary with a realistic OTE of £61,000, with top performers earning significantly more through bonus and enhanced overtime rates. Starting and finishing on your driveway, with demand-led shifts ave...
Join the RAC as a Roadside Technician and solve problems that keep people moving. As a Roadside Technician, you'll benefit from: £36,400 base salary with a realistic OTE of £61,000, with top performers earning significantly more through bonus and enhanced overtime rates. Starting and finishing on your driveway, with demand-led shifts ave...
Join the RAC as a Roadside Technician and solve problems that keep people moving. As a Roadside Technician, you'll benefit from: £36,400 base salary with a realistic OTE of £61,000, with top performers earning significantly more through bonus and enhanced overtime rates. Starting and finishing on your driveway, with demand-led shifts ave...
Join the RAC as a Roadside Technician and solve problems that keep people moving. As a Roadside Technician, you'll benefit from: £36,400 base salary with a realistic OTE of £61,000, with top performers earning significantly more through bonus and enhanced overtime rates. Starting and finishing on your driveway, with demand-led shifts ave...