The role involves workforce scheduling, managing real-time performance, and optimising resources to meet demand and service levels within the contact centre.
The ideal candidate should have experience in contact centre resource planning, strong analytical skills, and advanced Excel capabilities.
This position offers hybrid working in Leeds with a salary of £26,000 plus a 10% bonus and various employee benefits.
This role involves working in the Front of House team, engaging with customers, handling ticketing, serving refreshments, and ensuring a positive experience.
The ideal candidate will possess strong communication skills, a customer-focused attitude, and availability for evening and weekend shifts.
This seasonal role in York offers a competitive hourly rate, with opportunities for permanent contracts and team collaboration in a lively environment.