Business Support Officer

Salary: £26,847 to £28,153 per annum

Grade: E

Contract: Fixed Term Contract

Hours: Full Time, 37 Hours per week

Location: Harrogate, North Yorkshire

An exciting opportunity has arisen within Business Support, we are looking to appoint a Full Time Business Support Officer based at Harrogate Civic Centre to support the Housing Standards Team. The service aims to improve housing standards, ensuring our portfolio of council owned housing is well maintained and meets all regulatory and legislative standards.

About the role

You will support Service Team Leaders and Managers with administration tasks such as creating spreadsheets, maintaining records and contacting tenants.

About you

To be successful you must have good keyboard and IT skills and have significant experience in Excel and data processing. The role will predominantly be focusing on reports and collating information and therefore experience in Excel and handling large volumes of data is essential for the work required.

Ideally you will have knowledge of Housing Regulations and Landlord duties, however training will be provided to the right candidate. You must be able to prioritise your own workload, be conscientious, well-organised and have the ability to work independently whilst part of a small team.

Business Support Officers are also responsible for minute taking in meetings held across North Yorkshire, therefore the successful candidate must have knowledge of confidentiality and data security.

This is a varied role and requires flexibility and adaptability in a busy service, when no two days are ever the same. If you like a challenge and are highly motivated, organised, and proactive this could be the role for you.

The role offers a mix of hybrid working with a minimum of 3 days per week in the office, subject to service requirements. Full training will be given to the successful applicant, with the requirement to be in the office 5 days a week during the training period.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

• a local government pension scheme with a generous employer contribution
• salary sacrifice schemes
• employee discount benefits including shopping, supermarkets, gym discounts and more!
• travel loans
• Health Assured – confidential help and support for your wellbeing

Contact

For an informal discussion about the post, please contact Georgina Smith (Business Support Team Leader) at georgina.smith@northyorks.gov.uk

Key Documents

Total Rewards Brochure

Key Dates

Closing Date: 22 September 2026

Fixed Term Contract End Date: 31st May 2027

Interview Date: w/c 28th September 2026

Venue for Interview: Harrogate Civic Centre

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.

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