Located in the heart of Leeds, The Queens Hotel is a place like no other. Marrying authentic art deco glamour with on-trend fittings and furnishings, this newly refurbished city-centre retreat offers style and comfort in equal measure.

We are looking for an enthusiastic, service-driven, and detail-orientated Banquet Bar F&B Assistant to join our team. In this role, you will support the smooth operation of our conference and banqueting events, ensuring exceptional food & beverage service while delivering a high quality guest experience.

What we offer

• £12.71 per hour
• Various flexible hours available

Benefits

• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role:

We provide exceptional events and memorable dining experiences. As a Banquet Bar Food & Beverage Assistant, you will play a key role in ensuring efficient bar and banquet service, supporting seamless event execution, and providing outstanding hospitality.

Responsibilities will include but are not limited to:

• Setting up and preparing banquet spaces and bars for events, ensuring all equipment and stock are ready for service
• Providing a high level of food and beverage service during banquets, conferences, weddings, and special events
• Preparing and serving drinks at the banquet bar while maintaining responsible alcohol service standards
• Ensuring all tables, buffets, and service areas are well-presented and replenished throughout events
• Engaging with guests in a professional and friendly manner, anticipating and responding to their needs
• Clearing tables, resetting banquet spaces, and assisting with post-event breakdown
• Upholding health, safety, and hygiene standards, ensuring all food and beverage handling complies with regulations

The core skills and experience required to succeed:

• Previous experience in a food and beverage, banquet, or bar role preferred
• Strong customer service skills with a proactive and positive attitude
• Ability to work well under pressure in a fast-paced event environment
• Knowledge of responsible alcohol service and basic bar operations is desirable
• Excellent teamwork and communication skills
• Flexible to work varying shifts, including evenings, weekends, and holidays
• Passionate about delivering outstanding guest experiences

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and The Queens Hotel.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.