Assistant Shop Manager

Assistant Shop Manager

Location: Saint Catherine’s Shop - Helmsley

Hours: Part-time (12 hours per week)

Salary: £26,677.24 pro rata

Saint Catherine’s is looking for an organised, proactive, and people-focused Assistant Manager for our charity shop in Helmsley. The Assistant Manager will take responsibility for managing the shop in the absence of the Shop Manager, including during days off, annual leave, and sickness cover. The role will involve working at least one day over the weekend. This role is key to maintaining the smooth operation of the shop and upholding the high standards expected across our retail network.

Shop Operations

• Assist the Shop Manager with the day-to-day running of the shop.

• Take full responsibility for the shop in the manager’s absence, ensuring all procedures and standards are maintained.

• Ensure the shop is clean, safe, and welcoming for customers, donors, and volunteers.

• Support with the processing, pricing, and display of donated and new goods to maximise sales potential.

• Maintain accurate till and cash handling procedures in line with Saint Catherine’s policies.

• Contribute to achieving sales targets and key performance indicators (KPIs).

If you’re motivated by purpose and enjoy leading busy, hands-on operations that make a difference every day, we’d love to hear from you.

As part of our team, you’ll benefit from:

• Ongoing development opportunities

• A supportive, inclusive, and collaborative working environment

• Employee Assistance Programme to support your wellbeing

• Staff discounts in our Saint Catherine’s charity shops

For informal enquiries please contact Sam Atkinson, Retail Area Manager on 01723 351421 or sam.atkinson@saintcatherines.org.uk.

The hospice website is www.saintcatherines.org.uk. Please see the attached job description for further information.