Supported Living Manager

Job Introduction

Be the difference and lead with purpose

At Turning Point, we believe that everybody deserves the opportunity to live the life they choose. We are looking for an experienced and motivated Supported Living Manager to provide leadership in our Wakefield Learning Disabilities services and help us continue delivering high-quality, person-centred support. 

This is an exciting leadership role overseeing a portfolio of 9 supported living homes across Wakefield, managing 4 Team Managers and supporting them to deliver outstanding outcomes for the people we support.

Whilst this position does not hold Registered Manager responsibility, it offers an excellent opportunity for someone wishing to further develop their leadership career, with the potential to progress into a Registered Manager role in the future.

Role Responsibility

As Supported Living Manager, you will be responsible for the operational leadership and performance of multiple supported living homes, in supporting adults with learning disabilities, autism, and complex needs.

As a key member of the leadership team, you will work closely alongside the Team Managers to deliver outstanding services that are safe, effective, person-centred, ensuring operational excellence, financially sustainability and alignment with Turning Point's values and strategic objectives.

Key responsibilities include:

• Lead, coach and inspire a group of Team Managers and colleagues across a cluster of homes to deliver safe, high-quality, and person-centred support.
• Champion continuous improvement and learning, supporting Team Managers to coach and develop their teams effectively and creating an inclusive culture where colleagues feel valued, supported, and clear on expectations.
• Hold accountability for performance, quality, governance, and financial management within the locality, ensuring consistency and compliance across all homes.
• Work collaboratively and building positive relationships with colleagues, internal stakeholders, commissioners, and system partners to strengthen delivery, support growth, and maintain Turning Point’s reputation for excellence.

Ensuring full compliance with regulatory and internal governance standards.

The Ideal Candidate

We are looking for someone who is passionate about supporting people to live fulfilling lives and who can inspire others to achieve excellent outcomes.

Essential:

• Proven experience leading health or social care services across multiple homes/sites
• Knowledge of CQC and experience of managing services which are governed by these regulations
• Strong leadership capability, including coaching, development and performance management of managers
• Sound knowledge of quality, governance, safeguarding and risk management frameworks
• Ability to use data, KPIs and insight to drive improvement and informed decision-making
• Excellent communication and relationship-building skills with colleagues, internal stakeholders, commissioners and partners
• NVQ Level 4/5 in Health and Social Care (or willingness to work towards)

Desirable: 

• Involvement in service growth, mobilisation or contract management 
• Confidence in using digital systems and promoting technology-enabled ways of working

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 34 days’ paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point