Ecommerce Assistant (7 months FTC)

A fantastic opportunity has arisen in our Ecommerce team, and we are looking for a Ecommerce Assistant (7 month fixed term contract) to join us at Bettys Bakery where we create our wonderful Bettys products which we sell in our branches and online.

As a Ecommerce Assistant you will assist in coordinating seasonal product launches, update product pages, ensuring categories are correctly merchandised and content is accurate, optimised and engaging. Using CMS platforms (including Magento, Nosto, Klevu) and HTML to update site content on a regular basis and under the guidance of the CX Manager build, test and send marketing emails following best practices and briefs provided by the Digital Marketing Manager.

Key responsibilities will be:

• Assist with seasonal launches online – collating product information and ensuring content is presented correctly for timely launches.
• Using HTML to make changes to the site, using the CMS to upload and edit online content.
• Assist in briefing photography requirements, sourcing copy, uploading to Magento, editing against FIR updates and the ongoing status of live/rested products.
• Assist in the building of marketing emails using prebuilt templates with the support of the CX Manager and in collaboration with the Digital Marketing Manager.
• Assist in the testing of bugs, tickets, sprints and releases when required.
• Ensure products are correctly set up on the website, regularly editing existing and adding new products to the website as required, including image optimisation.
• Improve our search engine rankings by optimising our meta titles and descriptions on the website, including ad hoc SEO audit actions.

Working pattern

This is a full-time role working 37.5 hours over 5 days. If you would like to discuss flexible working please provide more details in your application.

This is a fixed-term role for 7 months - starting as soon as possible and ending 18th June 2027.

About you

We don't expect you to have experience in Ecommerce but we do expect you to have a passion for digital and enthusiasm to progress in an online career. You will need to be a self-starter with a motivation for continuous improvement and a drive to learn, have inquisitive mindset, be effective at prioritising and achieving deadlines and finally be hands-on with a key eye for detail. You should have experience of working with Microsoft Office packages.

About us - great people, great culture

We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys, and Taylors of Harrogate. Together we share a passion for quality, delighting customers, and doing things properly. We are driven by our purpose and values, and we know our talented people set us apart. That’s where you come in.

We are committed to offering a welcoming, inclusive culture where everyone can thrive and we welcome applications from all cultures, backgrounds, and experiences. Don’t worry if you do not meet 100% of the job requirements listed above – if you fulfil most of the skills and experiences we're looking for, please apply as we would love to hear from you.

What we offer you

You’ll receive a comprehensive benefits package designed to support your financial and overall wellbeing.

On top of a competitive salary, we offer:

• A discretionary profit-share bonus scheme paid quarterly (11.9% average over the last three years).

• A generous, flexible and inclusive range of family-friendly benefits to support you through every stage of life. These include enhanced maternity, paternity, adoption and shared parental leave arrangements, flexible working options, paid time off for caring responsibilities, and emergency family leave.

• Freshly cooked hot meals while at work, along with free drinks and snacks

• Discounts on Bettys & Taylors products

• A range of health benefits, including a health cash plan, health assessments, flu jabs and more.

• Wellbeing support, including an Employee Assistance Programme (free and independent service offering free counselling and health and wellbeing resources). Read more here.

• The option to buy and (in some cases) sell additional holidays.

• Pension schemes and life assurance.

• And more.

We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to take control of their career and make the most of:

• On-the-job learning

• External training programmes

• Apprenticeship opportunities

• Internal 1:1 coaching schemes

• Find out more about working here on our website.

Application and Interview Process

• To apply, submit a CV and a supporting statement.

• There will be a two-stage process for this role, and this will consist of a competency-based interview
• We share our interview questions in advance of the interview to help you prepare and be at your best.

Please let us know of any reasonable adjustments which you would benefit from. The hiring manager will pick up any information provided in your application and get in touch with you to talk about what could support you.

If you have any queries about this vacancy, please contact the hiring manager on phil.lazenby@bettysandtaylors.co.uk

The closing date for this vacancy is Friday 16th October 2026

We may close this vacancy early in the event we receive a high volume of applications. We recommend you apply as soon as possible to avoid disappointment.