Assistant Senior Delivery Driver

Are you an experienced driver with strong leadership skills and a natural ability to keep things running smoothly? Were looking for an Assistant Senior Driver to join our York transport team and play a key role in delivering an excellent service to our customers.

Working closely with the Senior Driver, youll support in overseeing our delivery operation and step into the Senior Driver role when required. You will assist the Senior Driver in helping to lead the team of drivers, supporting day-to-day operations and ensuring our high standards of service, communication and compliance are maintained.

About the role

This is a hands-on position where no two days are the same. You will assist the Senior Driver in helping to resolve issues quickly, keeping communication flowing and making sure our delivery operation runs efficiently.

Customer satisfaction is at the heart of everything we do, so were looking for someone who is solution-focused, confident and able to think on their feet.

What youll be responsible for

• Ensure all required vehicles checks are completed daily.
• Review drivers loading sheet to ensure sequence is reflective of all customer delivery requirements as detailed on the delivery instructions section of the invoice.
• Accountable to deliver all allocated deliveries in full and on time, where required you will need to complete an additional delivery run.
• Ensure communication is proactive at all times, if there is an issue relevant internal departments and work together to come up with a workable solution.
• Build strong working relationships with all customers and sales account managers.
• Ensure specific customer delivery requirements are met.
• Ensure all deliveries are checked with the customer and signed off in full, any issues report back to the relevant internal department.
• Adhere to all delivery procedures at all times.
• Ensure uniform and van are presentable at all times.
• Adhere to all required health & safety requirements.
• You are required to work flexibly and therefore when requested, you will be expected to undertake duties and responsibilities in our warehouse. Under these circumstances, the Warehouse Manager or in his absence the Assistant Warehouse Manager, will advise of the tasks that require your attention.
• Input your own routes in order on to the company route planning system, currently Elogii, for the next working day.
• Collect payments from customers as and when required, and issue receipts in accordance with the Companys policies. In the event of cash, you will be required to count and verify the value before leaving the customers premises.

• Assist the Senior Delivery Driver in tasks such as the onboarding and induction of new and agency drivers, daily briefings, guidance and ongoing performance support and ensure drivers complete required paperwork and follow company procedures and policies.

What were looking for

Were looking for someone who is confident taking responsibility and can lead by example.

Youll ideally have:

• Strong leadership skills and the confidence to take command when required.
• Multi-drop experience is essential.
• The ability to carry wine cases weighing an average of 15kg.
• Excellent communication and interpersonal skills.
• The ability to manage and resolve conflict professionally.
• A solution-driven approach to challenges.
• The ability to remain calm and make effective decisions in a fast-paced environment.
• Excellent attention to detail and accuracy.
• The ability to act quickly while maintaining high standards.
• A professional, reliable and positive approach to working with colleagues and customers.
• A full UK drivers licence with no more than six points.
• CPC licence desirable but not essential.
• Strong knowledge of the North road network and experience delivering into the service industry is vital.

Why join us?

This is an excellent opportunity for an experienced driver looking to develop their leadership and operational management skills while playing an important role within a busy transport operation. Youll have the opportunity to make a genuine impact, support a team of drivers and work closely with key departments across the business. As a key representative of the company, youll also play an important role in delivering excellent customer service, building positive relationships with our customers and ensuring you are always a professional and friendly face of the business.

Working pattern

40 hours per week, 7am 4pm Monday to Friday, with a 1-hour unpaid break.

Overtime may occasionally be required but is not guaranteed. There may also be a requirement to work the occasional bank holiday.

How to Apply?

This is a key role within our business, therefore if you are interested in applying for the vacancy please click here.

Closing Date

Please note that should any suitable CVs be received whilst the advert is live then individuals will be invited to interview.

Offer

• Up to £29,037 per annum based on qualifications and licences held

• 25 days annual leave rising to 26 days after 5 years service and 27 days after 10 years service, plus bank holidays

• Company pension

• Access to our Employee Assistance Programme

• Enhanced Maternity and Paternity Pay

• Contribution to Dental Costs

• Generous staff discount on our wine

• A bottle of wine on your birthday and Berkmann anniversary

• £500 referral scheme

We cannot consider your application if you do not have the legal right to work in the UK. You must also satisfy the required knowledge and experience criteria detailed above.

Equal consideration will be given to all candidates, irrespective of their gender, race, disability, marital status, religion, age or sexuality.

No agencies please We thank you for your interest in working with Berkmann Wine Cellars, however, we have our own internal HR and Recruitment team who support our recruiting needs.

AI may assist with CV screening and shortlisting against objective criteria, but the output will be reviewed by an authorised manager or recruiter who remains responsible for the decision