Claims Handler

Claims Assistant

Huddersfield Full-Time Permanent

Start Your Career in Personal Injury Law

Harkaye Core Talent is delighted to be working on behalf of a well-established and growing claimant law firm to recruit a Claims Assistant.

This is an excellent opportunity for someone looking to build a long-term career within the legal sector. Whether you're a recent law graduate or have previous customer service experience and an interest in personal injury law, this role offers structured training, ongoing support and genuine opportunities for career progression.

As the first point of contact for new clients, you'll play a key role in helping individuals begin their personal injury claim, delivering an empathetic and professional service from the very first conversation.

The Opportunity

As a Claims Assistant, you will:

• Be the first point of contact for prospective clients making personal injury enquiries.
• Handle inbound and outbound telephone calls.
• Gather key information and accurately record details on the case management system.
• Assess the viability of new claims.
• Ensure claims are progressed through the correct legal process.
• Deliver outstanding customer service with empathy and professionalism.
• Support the wider legal team with administrative and case-related tasks where required.

What We're Looking For

You'll ideally have:

• Excellent communication and interpersonal skills.
• A confident and professional telephone manner.
• Strong attention to detail and organisational skills.
• The ability to thrive in a busy, fast-paced environment.
• GCSE Maths and English (or equivalent).
• Previous experience in a customer-facing or telephone-based role.
• Experience within personal injury or legal services would be advantageous but is not essential.
• A Law degree, LPC, SQE or equivalent legal qualification is desirable.

Why Apply?

This is a fantastic opportunity to join a supportive and ambitious legal team that genuinely invests in the development of its people. You'll receive hands-on training, work alongside experienced legal professionals and have the opportunity to develop a long-term career within claimant personal injury law.

If you're looking for your next step in the legal sector and would like to hear more, we'd love to speak with you.