Job Requirements/Description
An exciting opportunity has become available to join the City Health Dental Services Administration Team in Goole, playing a vital role in delivering a welcoming and high-quality experience for our patients.
This varied position is primarily focused on patient-facing reception and administrative responsibilities, placing you at the heart of a busy and supportive dental service. In addition, the role includes a small element of dental instrument decontamination, carried out in accordance with HTM 01-05 standards.
We are looking for an enthusiastic and compassionate individual who thrives on helping others and takes pride in providing excellent customer service. The successful candidate will possess strong organisational and administrative skills, a calm and professional approach, and the ability to build positive relationships with a diverse range of patients. Empathy, attention to detail, and a genuine commitment to delivering outstanding care will be key to success in this rewarding role.
Working with our dental team, you’ll support safe, smooth clinic sessions so patients receive the care they need.
You’ll be part of a friendly, skilled service that helps people feel comfortable and informed during their dental treatment. You’ll work closely with Dental Nurses, Senior Nurses and reception colleagues to keep clinics running well and to maintain high standards of cleanliness, safety and patient experience.
What you’ll do:
Support reception tasks, including welcoming patients and keeping accurate records
Prepare and clean clinical areas and equipment, following decontamination and sterilisation procedures
Assist clinical staff before, during and after treatments
Help reassure patients who may feel nervous, offering clear information and support
Use specialist equipment safely after receiving full training
What we’re looking for:
Experience in a reception or patient-facing environment, with good communication and listening skills
Knowledge of basic administrative tasks and confidence using IT
Ability to follow procedures, organise your workload and adapt to changing clinic needs
A caring, flexible approach and willingness to learn, with training and supervision provided
Level 3 in Health and Social Care or working towards it
We welcome applicants from all backgrounds and value fairness, respect and inclusion in everything we do. Would you like to adjust the tone or highlight different aspects of the role?
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore City Health Care Partnership would not be able to issue a Certificate of Sponsorship for this role.
At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
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Please see the job description and person specification attached to this job advert for full details on the role.