Senior Support Worker - Knaresborough

Location: Knaresborough, North Yorkshire

Are you caring, ambitious and passionate about supporting people to live the life they choose? Do you have experience supporting people with complex health or social care needs and feel ready to take the next step in your career?

Do you enjoy building meaningful relationships, supporting colleagues and making a genuine difference every day?

If you answered yes, Brightening Lives wants YOU to join our team!

About the Role:

Brightening Lives is looking for an enthusiastic and experienced Senior Support Worker to join our dedicated team in Knaresborough, North Yorkshire.

As a Senior Support Worker, you will play an important role in providing high-quality, person-centred care and support to people with complex health and social care needs. You will work alongside Support Workers, Personal Assistants and other members of the wider care team to ensure the people we support receive safe, consistent and compassionate care.

You will lead by example, providing support and guidance to colleagues while ensuring individual care plans, risk assessments and support strategies are followed effectively. You will also help create a positive team environment where everyone feels supported, valued and confident in delivering excellent care.

This is an ideal opportunity for an experienced Support Worker who is ready to take on additional responsibility and develop their leadership skills.

Key Responsibilities:

• Lead by example and deliver high-quality, person-centred care and support.
• Support individuals with complex health and social care needs in their own homes and within the community.
• Ensure care plans and risk assessments are followed and implemented effectively.
• Provide guidance, encouragement and practical support to colleagues during shifts.
• Support new team members with their induction and development.
• Promote dignity, independence, choice and wellbeing at all times.
• Support with medication and other care duties in line with training and company procedures.
• Communicate effectively with families, healthcare professionals and the wider care team.
• Recognise and report changes in health, wellbeing or behaviour.
• Contribute to safeguarding and ensure concerns are appropriately escalated.
• Maintain accurate and up-to-date care records and documentation.
• Promote good infection prevention and control practices.
• Support the Team Leader and Registered Manager with the effective running of the service when required.
• Help maintain a positive culture of teamwork, respect and continuous improvement

What We’re Looking For

We are looking for someone who is passionate about care and has the confidence to support and guide others.

You will ideally have:

• Previous experience supporting people with complex health and/or social care needs.
• Experience as a Senior Support Worker or in a similar role is desirable.
• A strong understanding of person-centred care.
• The confidence to lead and support colleagues on shift.
• Excellent communication and interpersonal skills.
• A caring, patient and proactive approach.
• The ability to remain calm and professional in challenging situations.
• A commitment to promoting independence, dignity and choice.
• Good organisational skills and attention to detail.
• Flexibility and reliability.
• A full UK driving licence and access to a vehicle, where required for the role.

About Brightening Lives

At Brightening Lives, we believe that people's lives shouldn't be limited by complex health or social care needs.

Since our establishment in 2019, we have been dedicated to supporting individuals with complex needs to live their lives their way — whether that's a few hours a day or 24/7.

We work closely with the people we support, their families, our dedicated staff teams and other professionals to create meaningful opportunities and make a genuine difference.

What We Offer

• Employee Wellbeing Scheme, including free counselling and online support.
• Employee Discount Scheme, including shopping and fuel discounts.
• L.O.V.E. (Living Our Values Every Day) rewards and recognition.
• Random Surprise Gifts of Kindness throughout the year.
• Full training programme and career development opportunities.
• Fully paid DBS.
• Company pension scheme.
• Refer a Friend Scheme – earn up to £500

If you’re ready to take the next step in your care career and make a real difference, we would love to hear from you!

To find out more, contact our friendly recruitment team on 01484 629935