Job Advert
Job Title: Branch Manager
Location: Unit 5/6 Auster Road, Clifton Moor, York, YO30 4XA
Salary: £30,000 per annum
Job Type: Full-Time, Permanent
About the Role
We are seeking an experienced and motivated Branch Manager to lead the daily operations of our branch and drive business growth. This role requires a strong leader who can manage staff, deliver excellent customer service, and ensure operational efficiency while meeting sales and performance targets.
Key Responsibilities
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Oversee the day-to-day operations of the branch, ensuring smooth and efficient service.
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Lead, coach, and motivate a team to achieve sales and performance targets.
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Monitor branch performance, analysing data to improve productivity and profitability.
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Ensure excellent customer service and resolve escalated customer issues.
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Manage staffing, including recruitment, training, scheduling, and performance reviews.
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Maintain compliance with company policies, procedures, and relevant regulations.
This list of responsibilities is not exhaustive, and you may be required to carry out additional tasks as needed.
Requirements
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Proven experience in a management or supervisory role (preferably in a branch, retail, banking, or service environment).
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Strong leadership and team management skills.
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Excellent communication and interpersonal abilities.
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Demonstrated ability to meet sales or operational targets.
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Good organisational and problem-solving skills.
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Proficiency in Microsoft Office.
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You must hold a valid UK Driving Licence.
Benefits
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Competitive salary
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Pension scheme
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Career development opportunities
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Employee discounts / benefits programme
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Paid annual leave
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Proven experience as a Branch Manager
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Excellent communication and interpersonal skills
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Exceptional attention to detail
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Thorough and punctual
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Basic understanding of sales principles and customer service practices
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Solid communication and interpersonal skills
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Customer service focus
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Friendly, helpful, confident and engaging personality
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Basic administration skills
Working Hours and Job Location
The working hours for this role are 39.00 hours a week.
Monday to Thursday 8.30am - 5.00pm, Friday 8.30am - 1.30pm and Sunday 10.00am – 2.00pm (every other Sunday)
Aston & Fincher Ltd is based in Unit 5/6 Auster Road, Clifton Moor, York, YO30 4XA
How to Apply
Please submit your CV and a brief cover letter outlining your suitability for the role.