Business Administration Assistant

Job Title: Business Administration Assistant

Job Summary: We are recruiting an Administration Assistant who can help with the smooth running of our social enterprise. The position has a blend of responsibilities which support the smooth running of Leeds Wood Recycling, with a particular focus to waste wood collections and sales i.e making bookings, basic finance admin, waste transfer notes, estimates and enquiries. The role also includes supporting LWR with sales and HR administration, and will involve some social media and marketing support.

Location: Leeds Wood Recycling, Unit 6, 24 Croydon Street, LS11 9RT

Hours: 15 hours per week: Monday - Wednesday (9.30am - 2.30pm with option to work to 3pm with a 30 min unpaid break)

Salary: £13.50 per hour.

Annual Leave: 20 days plus 8 days bank holidays (pro-rata). Option to increase holiday entitlement with long service.

Closing Date: Sunday 20th September 2026

Role Summary & Duties

Purpose of the role and how it fits within the business

As a Community Interest Company our social enterprise must run financially independently. The business admin assistant's focus is to offer administrative support to ensure we offer a professional wood collection service which is competitive with traditional skip hire, offering a value for money streamlined service. The role also supports the Management with administration across all departments, such as retail, marketing and HR support.

Overview of Business Admin Assistant Role

We are looking for someone who would thrive in a busy environment, enjoys variety and is confident in managing a range of administrative and logistical tasks. This role would suit a practical problem-solver with strong computer skills, good attention to detail, and confidence using technology. One focus of the role is booking waste wood collections using existing systems, including Trello and Google Workspace. The successful candidate will help coordinate collection schedules, resolve logistical issues, and ensure information is accurate and up to date. The role also includes supporting related administrative tasks, such as scanning and creating waste transfer notes, answering and making telephone calls, and using accounting software to schedule and receive payments.

This position has been designed to be accessible, with shorter working hours that may be suitable for parents, carers, or others seeking a flexible part-time role.

Responsibilities: 

• Managing new collections enquires and booking in collections for existing local and national customers
• Communicating with customers (businesses, building sites, general enquiries) via email and phone
• Administration of the paperwork for the collection service (purchase orders, invoicing, Waste Transfer Notes)
• Working alongside the Collections Coordinator, Finance Manager and Manager to ensure high levels of organisation and systems are followed.
• Supporting with marketing and sales administration to find new customers and grow the business
• Supporting the team with customer enquiries both online and on the phone
• Assisting with the smooth running of the enterprise by supporting with administration tasks across the business

Working at Leeds Wood Recycling 

These tasks provide a framework of duties and responsibilities but should not be regarded as a definitive list. Other reasonable duties will be required consistent with the salary level and role.

We expect the hours to be worked over a three day period during the hours of 8.30 - 4.30 (for example 9.30 - 2.30) but are flexible to lengthen the day to allow for a 30 minute lunch break (finishing at 3pm) and are open to discussing work patterns with the successful candidate.

The role will be based at our premises at Unit 6, 24 Croydon Street, Leeds, LS11 9RT. We are a small friendly team based in a busy multi-functional warehouse unit with a shared office. Having a positive outlook with a sense of humour is very welcome.

This is a new role and we anticipate that the focus of responsibilities will evolve over time; for the first 6-12 months we expect a lot of focus will be in learning existing systems focusing on the day-to-day operations which may develop into creating streamlined processes in the future to support the core functions of how we run.

Company Overview

Leeds Wood Recycling is a social enterprise, committed to “Doing Social Good, using waste wood” We have been running since 2018. We work by collecting waste timber from local businesses, homes and building sites, bringing it back to our warehouse to repurpose and reuse while offering free training and volunteer opportunities to people who face barriers to employment. Operating a retail shop open to the public. Our social value Impact has recently been valued at £1,782,229.72 and we would love a new team member to help promote our good work.

Vision: Leeds Wood Recycling inspires reuse and recycling across Yorkshire, creating social and economic opportunities through meaningful volunteering and learning.

Mission: Our mission is to create environmental and social impact to our community, reducing waste, giving access to affordable timber for DIY, while supporting marginalised people to develop skills, build confidence and contribute to a more sustainable, connected community.

Purpose: We save resources, support people, and build a reuse community-while developing skills and creating opportunities along the way.

Culture and Values We are a small enterprise with less than 10 employees and around 25 volunteers helping to make everything happen. Our office space is shared and can be busy, but we ensure to have these values are at the heart of everything we do:

• Shared Learning & Collaboration: We grow by learning together and working side by side
• Listening & Inclusion: Every voice matters, every role counts
• Community & Kindness: We're a team that lifts each other up and has genuine care for the community that we are a part of.
• Team Spirit: We solve problems together and pitch in wherever needed with a commitment to go the extra mile for each other and for our mission.

How to apply: 

• Full details of how to apply, including application form can be found at website.
• Submissions must be sent directly to LWR. The email address is on the application form. CV’s and applications made via indeed will not be accepted
• Deadline for Applications: Sunday 20th September 2026

Shortlisting process and interviews: 

Shortlisting: W/C Monday 21st September 2026

First stage phone interviews: w/c 28th September 2026

Second stage Interviews - Monday 5th October 2026

Personal Specification 

Experience

Essential

• Experience of using booking systems
• Experience of answering customer enquiries and producing estimates
• Experience of answering customer enquiries and producing estimates
• Experience of Marketing such as Social media or Mailing lists
• Experience of working in either the waste management or construction industry
• A local knowledge of Leeds and West Yorkshire
• Experience of accounting software e.g. Quickbooks with knowledge of basic finance administration and credit control

Desirable

• Computer literate, confident using a range of softwares such a Google Workspace, Trello (or equivalent project management software) and payment processing software such as Sum up.
• Excellent written and verbal communication skills with an ability to communicate with a diverse range of people either face-to-face, or via phone or email.
• Experience of solving logistics
• Experience of customer service and dealing with customer queries, via telephone or email, in a timely, positive and helpful manner
• An ability to create, complete and maintain accurate written records and follow policies and procedures.

Personal Qualities

Essential

• Experience of office management, support with the administration around consumables, utilities and stock
• A sense of humour and ability to work in an unconventional office space

Desirable

• Strong organisational skills
• A positive problem solving attitude with a methodical approach to work, having good attention to detail
• Ability to prioritise workloads and delegate tasks appropriately under own initiative
• Excellent communicator (written and verbal), confident networking and building professional relationships
• Strong team skills, with the ability to work collaboratively and cooperatively
• Friendly, respectful and approachable as we work with people from a range of backgrounds.
• Understand and demonstrate the value and need to ensure people are treated fairly and with respect.
• Confidence to upsell our services
• Ability to work flexibly and to respond effectively to changes in workload
• Approachable, Trustworthy and conscientious
• Committed to the shared values and mission of Leeds Wood Recycling

Helping us grow:

Essential

• Enthusiastic to help us grow and develop new customers/ services/ income streams to help support our social enterprise.

Desirable

• Willing to undertake inhouse and external training to learn how LWR works, this includes all aspects of the business such as retail and collections.

Inspiring and promoting our values:

Desirable

• Able to demonstrate an understanding of our core values – where we create an open, inclusive, safe and welcoming environment for all individuals who work alongside us.

Additional Information

Successful Candidates will be required to:

• Supply proof of identity - full list of documents accepted.
• Evidence of their Right to Work in the UK.
• Complete satisfactory DBS criminal records check/s at the appropriate level, upon successful application of the position.
• Nominate at least two referees, one of which should be their current or latest employer or their place of education if it is their first position.
• Verify their qualifications where required.
• Prove their professional status/registration where required.
• Successfully complete a statutory induction/probationary period where appropriate.

Please note any offer is conditional on all of the above being completed in a timely manner.

Please note we are an inclusive employer and encourage applications from applicants from all backgrounds.