Assistant Network Co-ordinator

Job title: Assistant Network Co-ordinator

Salary: B3 £27,274 - £29,071

Hours: 37 per week

Contract: Permanent

Location: Hybrid working, base office Merrion House

As an Assistant Network Co-ordinator you’ll thrive on ensuring effective operation of the city’s highway network, preventing unnecessary disruption for people, goods and services. We work closely with internal and external parties to ensure compliance with codes of practice. As well as working with the general public to answer queries and resolve issues that may arise.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As an Assistant Network Co-ordinator you will bring to the role:

• Knowledge of New Roads and Street Works Act 1991, Traffic Management Act 2004 and accompanying codes of practice
• Ability to deal courteously and effectively with people at all levels verbally or in writing, remaining calm in difficult situations
• Able to work on own initiative, with minimum supervision and often to tight deadlines
• To interpret information and to prepare and present reports
• Working with Geographical Information Systems

About the role

As our next Assistant Network Co-ordinator you’ll work with a wide range of people and organisations such as individual residents, developers, utility providers and internal works promoters as part of our duties. This planned work ranges from the licencing of skips through to the co-ordination of major highway works and international events.

To help manage Leeds City Council’s Network Management Duty, the Council’s roadworks permit scheme has recently been amended to apply to all streets maintained by Leeds City Council, allowing greater control over the whole network and movement of traffic throughout the city.

The role is integral to our Network Management team plays a leading role in the Council’s incident management processes when they impact on the network.

What we offer you

We take pride in offering the best employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Please complete the online application form.

Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

If you have any queries or would like an informal chat about the role please contact Louise Wilson, Network Support Officer. Call 0113 3782617 or email louise.wilson2@leeds.gov.uk.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

Job purpose

The City of Leeds is rapidly changing and the Network Management team plays a central role in this process ensuring the effective operation of the city’s highway network, preventing unnecessary disruption for people, goods and services.

The team works with a wide range of people and organisations such as individual residents, developers, utility providers and internal works promoters as part of our duties. This planned work ranges from the licencing of skips through to the co-ordination of major highway works and international events. In addition, the team plays a leading role in the Council’s incident management processes when they impact on the network.

Responsibilities

• Input and maintain data on the Street Works Register and its associated applications including word documents, databases, spreadsheets and GIS maps.
• Carry out data quality and validation checks on the database and resolve issues identified.
• Liaise and co-ordinate with Statutory Undertakers and Private Developers to minimise disruption within the City for works without invasive traffic management, including the monitoring and challenging of work durations.
• Respond to enquiries from the general public and colleagues on issues relating to the control and co-ordination of work on the highway.
• Assist in dealing with customer care and customer information activities
• Prepare routine reports.
• Assist the Network Support Officer in other duties as and when necessary to support the work of the Section.
• Support the development of staff within the team following the current staff development procedures.
• Promote and deliver positive solutions to achieving diversity and equality in all aspects of service delivery, community engagement areas, focusing on equality of outcome.
• To work as part of the team for Leeds, in ways which are open, inclusive, responsive and accountable, to develop and maintain good working relationships with internal and external customers, other stakeholders and partners to achieve excellent outcomes for the citizens of Leeds.
• Comply with Standing Orders, Financial Procedures and Quality Assurance procedures.
• Take responsibility for developing your own performance within the job.
• To work responsibly to ensure the safety of staff, service users and contractors in accordance with all statutory obligations and the council’s Health and Safety Policy.
• The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications

Educated to G.C.S.E standard (min ‘C’ in grade) in English Language and Mathematics is essential

Essential requirements

It is essential that the candidate should be able to demonstrate the following criteria. Candidates will only be shortlisted if they can demonstrate that they meet all the essential requirements.

KNOWLEDGE

• Educated to GSCE standard (minimum C grade) in English Language and Maths.
• Knowledge of New Roads and Street Works Act 1991, Traffic Management Act 2004 and accompanying codes of practice

EXPERIENCE

• Using a keyboard and a variety of computer packages especially Word and Excel.

SKILLS

• Ability to deal courteously and effectively with people at all levels, remaining calm in difficult situations.
• Able to work on own initiative, with minimum supervision and often to tight deadlines.
• To interpret information and to prepare and present reports.
• Effective verbal and written communication.

Essential behavioural and other characteristics

• Understand and embrace Leeds City Council Values and Behaviours and codes of conduct
• Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
• Be aware of and be able to understand and observe Leeds City Council policies.
• Carry out all duties having regard to an employee’s responsibility under Health and Safety.
• Willingness to actively participate in training and development activities
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities.
• Be aware of and support difference ensuring equality for all, working in an anti-discriminatory manner, upholding, equality & diversity.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
• The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Desirable requirements

It is desirable that the candidate should be able to demonstrate the following criteria. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.

• Working with Geographical Information Systems.