Communications officer

1. JOB TITLE: Communications officer

Contract: e.g. Two-year fixed term

Location: York/ hybrid (in office attendance once or twice a week)

Salary range: £47,814 BAND B1

2. MAIN PURPOSE AND SCOPE OF THE JOB

The communications officer is responsible for the consistent, day-to-day delivery of internal and external communications that convey JRCT s mission and priorities and support the work of the people and organisations we fund.

The focus of this role is delivery of our communications. You will be reliable and skilled, taking ownership of work that keeps our communications running smoothly - producing high-quality content, handling our social media presence, maintaining our website, and delivering our newsletters. You will bring creativity and flair to your communications, knowing when to inform and when to engage and finding the right tone for different audiences and channels.

You will work independently on routine tasks while contributing thoughtfully to wider projects.

3. POSITION IN ORGANISATION

Reports to: Head of Communications

Responsible for: n/a

4. DUTIES AND KEY RESPONSIBILITIES

4.1 Content creation and storytelling

• Create, edit, and produce high-quality written and digital content, including news pieces, case studies, and multimedia materials, ensuring all messaging is clear, consistent, and reflective of our mission and values across all channels

• Partner with grant holders to develop case studies, quotes, and materials that reflect their voice and perspective

• Actively amplify the work of grant holders, identifying opportunities to showcase their voices, expertise, and learning

• Maintain and develop content, including sourcing images and writing copy for our website and reports, and assist with site refreshes.

• Work with colleagues to ensure JRCT s learning is translated and shared in accessible, meaningful terms

• Design, compile, and write external newsletters

4.2 Social media and digital engagement

• Run our social media accounts day-to-day, including monitoring, scheduling, and creating engaging posts

• Produce design-led assets and infographics using Canva or similar tools

• Maintain and grow social media presence, sharing news from grant holders and JRCT

• Research peer digital content and stay updated on social media trends

• Monitor and analyse web and social media performance to evaluate and refine approach

4.3 Internal communications and administration

• Work with the head of communications to deliver internal communications, including updates, newsletters, and intranet content

• Complete administrative tasks to regularly maintain and update digital resources in compliance with GDPR guidelines, including social media lists, website, image library, and newsletter mailing lists

• Contribute to the ongoing development of the communications and engagement strategy, and assist with projects such as brand work and website redesign as they arise

5. General Responsibilities

• Work constructively with administrative and communications colleagues, offering guidance and support where appropriate

• Work at all times within the values, mission, and charitable purposes of JRCT

• Be proactive in keeping up to date with developments affecting your work, including the social and political environment JRCT grant holders are working in

• Take direction on projects and priorities from your line manager and carry out other associated duties as may arise or be assigned

• Participate in effective collaborative working with other teams across JRCT

• Prepare for and participate in appraisal meetings and engage constructively with colleagues

• Work to administration and communication protocols efficiently to ensure organisational systems and procedures are implemented

• Abide by all organisational policies, codes of conduct, and practice

• Support diversity and equality of opportunity in the workplace.