Business Operations Officer

Do you have experience of working within a fast-paced administrative environment? Are you an enthusiastic, motivated individual with excellent administrative and organisational skills? Would you like to play a pivotal role supporting the delivery of high-quality research and student education activities? 

We are looking to appoint a dedicated and motivated Business Operations Officer to support the School of Dentistry. You will join the team to provide high quality administrative support to the School’s processes in recruitment, purchasing, HR and health and safety. This role will have a particular focus on providing support for senior staff.

You will also be responsible for managing, organising and booking complex UK and overseas travel and accommodation plans, and supporting delivery of trips with things such as equipment, itineraries and visas. 

You will work with other colleagues within the Business Operations teams and from Professional Services across the School and Faculty, including HR, Purchasing and Finance Offices, to adopt and embed a continuous improvement and service excellence approach. This will involve establishing and developing best practice processes & procedures and working to ensure these are implemented through Faculty peer networks. You will be expected to handle confidential information in a discreet, sensitive and diplomatic manner, ensuring security of access to such information is maintained at all times. 

What we offer in return

• 26 days holiday plus approx. 16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s over 42 days a year!
• Generous pension scheme plus life assurance.
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development
• Access to courses run by our Organisational Development & Professional Learning team.
• All FMH staff are entitled to ten days staff development per year (pro rata). Please speak to your Line Manager about how you can utilise these.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

Main Duties and Responsibilities

As a Business Operations Officer your main duties will include:

• Managing the School purchasing and procurement via University systems, in association with Faculty and University Purchasing Offices, acting as an initiator and budget holder on the purchasing system and supporting the E-Expenses system as required;
• Managing the goods receipting process ensuring timely goods receipting of goods and services to meet Purchasing Key Performance Indicators; 
• Providing advice and guidance on Business Operations and its function to wider School/Institute staff including senior colleagues; 
• You will work as part of the Dentistry Business Operations Team and with colleagues across the Faculty to provide a professional and consistent approach contributing to efficient and effective processes; 
• Working with Faculty Business Operations networks to establish best practice and continuous improvement; 
• To provide a comprehensive day to day executive assistance to senior staff; 
• Diary management including making appointments, arranging meetings and ensuring all details are added to the Outlook electronic.