Delivery Operations Executive (Workforce Planning)

Delivery Operations Executive (Workforce Planning) - 6 Months Fixed Term Contract

You will play a key role in ensuring the smooth and efficient functioning of internal delivery processes, in the first instance workforce planning and resourcing. You will be supporting key Delivery Operations processes, including supporting the Workforce planning manager with day to day project placement and forward planning against consultant availability. 

 Key Responsibilities:

• Leveraging Kimble, our Professional Services Automation (PSA) tool, to support the proactive matching of consultants to projects based on skills, experience, and availability.
• Working closely with the Talent Acquisition team to ensure contractor recruitment activity is organised and aligned with project needs.
• Liaising with key stakeholders, including Delivery and Client Partners and Heads of Profession, to understand resourcing needs and deliver creative, practical solutions.
• Attending regular meetings to provide updates on resourcing and support decision-making.
• Prepare reports and data dashboards to highlight upcoming constraints or gaps.
• Supporting other Delivery Operations processes as needed. 

Skills and experience that you need

• Experience of working in a Central operations support function or similar, using tooling such as Kimble/Kantata (Salesforce) or similar professional service automation platforms (PSA). 
• Comfortable using Google workspace and tools, or ability to adapt quickly to this.
• Ability to work effectively to meet tight deadlines and respond positively to changing demands. 
• High attention to detail
• Commercial awareness and the capability to apply pragmatic solutions.
• Comfortable juggling multiple tasks and liaising with numerous stakeholders. 

What makes us great

As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:

• Contributory pension scheme (Hippo 6% with employee contributions of 2%)
• 25 days holiday plus UK public holidays
• Perkbox access for a wide range of discounts
• Critical illness cover
• Life assurance and death in service cover
• Volunteer days
• Cycle-to-work scheme for the avid cyclists
• Salary sacrifice electric vehicles scheme
• Season ticket loans
• Financial and general wellbeing sessions
• Flexible benefits scheme with options of:
  
  • private health cover
  • private dental cover
  • additional company pension contributions
  • additional holidays (up to an extra 2 days)
  • wellbeing contribution
  • charity contributions
  • tree planting

Diversity, Inclusion and Belonging at Hippo

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hi, we’re Hippo.

At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. 

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.