Presentations Associate

Williams Lea seeks a Presentations Associate to join our team!

Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-embedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.

Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.

Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.

Purpose of the Role

We are seeking a skilled Presentations Associate to join our team, supporting one of our prestigious UK-based Financial Advisory and Banking clients. The ideal candidate will be experienced in creating documents in PowerPoint and Excel, with a solid understanding of Word, and an eagerness to expand their expertise in MS Office applications, as well as Adobe Photoshop, Illustrator, and InDesign. Comprehensive training will be provided to enhance your skill set.

Key Responsibilities

• Create and amend presentations and related documents in PowerPoint, Excel, and Word, ensuring full alignment with client templates and corporate branding guidelines.
• Take ownership of the quality and accuracy of all work, ensuring materials meet high standards before submission.
• Accurately estimate production times and communicate effectively with Workflow Coordinators to meet deadlines.
• Liaise professionally with clients, providing consultative support and handling queries efficiently.
• Build strong working relationships with colleagues and clients, contributing to a supportive and cohesive team environment.
• Maintain accurate records of requests and document updates, ensuring traceability and transparency.
• Act with integrity and professionalism at all times, ensuring smooth handovers and adherence to department policies and procedures.
• Take a proactive approach to attendance, time management, and continuous improvement of services.
• Handle confidential and sensitive information with discretion and sound judgment.
• Manage multiple tasks simultaneously while maintaining attention to detail and meeting tight deadlines.
• Work effectively both independently and as part of a collaborative team in a fast-paced environment.
• Communicate professionally in both written and verbal formats, ensuring clarity and accuracy.

Key Skills and Competencies

• Advanced proficiency in MS 365 PowerPoint and Excel is essential.
• Previous experience in a corporate environment, particularly in the financial sector, is desirable.
• Ability to manage tight deadlines while maintaining high-quality output.
• Ability to remain composed and professional when working under pressure.
• Positive, self-motivated attitude and a willingness to learn and adapt.
• Ability to work independently and take initiative in problem-solving.
• Strong customer-service mindset, with the ability to build and maintain effective client relationships.
• A strong commitment to delivering exceptional service and exceeding client expectations.
• Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
• Strong organisational skills, with the ability to prioritise tasks and manage deadlines.
• Flexible and open to feedback, with a willingness to learn and adapt to new challenges.
• Capable of quickly acquiring new skills and applying them to meet service needs.

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays(pro-rata for part time roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.