2nd Line Support


Company 

Spiral Solutions Recruitment Ltd

Location 

Sheffield

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

£30,000 - £35,000 Per Annum

Job Requirements/Description

I have an amazing opportunity for a 2nd line support engineer to join a very well respected and successful MSP who are expanding.

To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic skills both hardware and software specifically (but not exclusively) with the following.

  • Azure
  • Office 365
  • network admin - routers, switches and access points
  • Active Directory, DNS, DHCP and Group Policy
  • Managing Back ups
  • Email security
  • Datto RMM
  • Knowledge of phone systems and SBC'c such as 3CX

On offer is working with an amazing group of people, Hybrid Working, Private Medical, Profit Share and a salary of 30-35k.

Company 

Spiral Solutions Recruitment Ltd

Location 

Sheffield

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

£30,000 - £35,000 Per Annum

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